Boost profits with more conversation – bring on the webcast and webcam

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Looking for new ways to boost your bottom line and impress stakeholders, but don’t have any money to spend? Make webcasts and webcams a new way of organisational life. Webcams are a great way to have face-to-face conversations, particularly for remote teams.  When they replace email and written broadcasts, engagement increases, as more senses are…

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Pens down, mouths open, all over the world.

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Thanks to increased competitiveness and globalisation, many national corporations are today breaching their boundaries and ‘becoming global’. Effective global communications are therefore becoming more critical to corporate performance and success. Companies must have alignment between parties across cultures and regions.  In making sales, foreign customers must be able to fully understand the organisations’ offers.  Successful partnerships…

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Confederations – a modern organisational structure?

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A confederate structure is potentially the solution to the competitive challenges that most organisations are facing today, where escalating levels of transformation are required for corporate survival; creating numerous additional costs and generating more stress. A confederation is a collection of diverse individuals or political units who govern themselves but unite and work together to…

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Internal communications is about so much more than employee engagement

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The benefits of effective internal communications are typically measured by surveys that produce a variety of employee engagement metrics. However, while employee engagement is critical for job performance, it isn’t the whole story. Effective communications is also critical for ensuring change programs are successful. As change guru John Kotter quotes “without effective communications, organisational change…

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Less stress, better relationships at work

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Mental stress is a significant problem in western organisations today (2). Job stress is estimated to cost US organizations more than $300 billion a year in absenteeism, turnover, diminished productivity and medical, legal and insurance costs (4).  It is the second most frequently reported work-related health problem in Europe.  It costs Australian businesses more than $10…

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Workplace intimacy is the key to corporate success

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Getting communications right can improve organisational performance while simultaneously reducing costs and decreasing stress…a ‘triple win’. When communications works well, customers and other external stakeholders are more trusting; employees are happier and more productive; teams innovate and solve problems faster; transformation programs are more successful; the organisations reputation remains protected; and its brand is more…

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Relax into flexible just-in-time workspaces

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The cost benefits of  activity based or just-in-time office workspaces are well documented; providing organisations with substantial direct savings. There are, however, additional performance benefits that can be achieved with strategically managed, flexible workspaces. In my last post, I referenced the power of informal conversation. When leaders and teams regularly connect socially or chat one-on-one…

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Informal conversations are just as powerful as formal meetings

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The best predictor of team performance is its informal communications patterns. In high performing teams members are good at conducting short, sharp, one- on -one ‘off-line’ conversations, where they talk and listen in roughly equal measure, face one-another and use energetic gestures. They connect directly with each other and not just the leader, and periodically conduct…

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20 ways to reduce workplace stress and increase productivity… at zero cost.

The secret is out. Work related stress is on the rise, causing a number of headaches. Workplace stress is caused by a number of factors, the main ones being change and uncertainty; higher workloads and poor interpersonal relationships. Most organisations are experiencing escalating levels of competitive challenge, which is impacting on the bottom line.  This is mainly due to…

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